Responsible Gaming
Gaming Should Be Entertainment
At Sitka Icav, we believe that online casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide an engaging gaming experience, it's crucial to approach gambling with a responsible mindset and play within your limits.
Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose.
Age Verification
In Ireland, you must be 18 years of age or older to gamble legally. Sitka Icav is committed to preventing underage gambling and verifying the age and identity of all players.
If you are under 18, please do not attempt to create an account or participate in any gaming activities on our platform. If you suspect underage gambling is occurring, please contact us immediately.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone else, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Failed attempts to reduce or control gambling
- Feeling restless or irritable when trying to cut down or stop gambling
- Hiding gambling activities or lying about the extent of your gambling
- Using gambling to escape problems, anxiety, or negative emotions
- Neglecting family, work, education, or other important responsibilities due to gambling
- Borrowing money or experiencing financial difficulties related to gambling
- Continuing to gamble despite negative consequences
- Loss of interest in hobbies or activities you once enjoyed
If you recognise these warning signs, please seek professional help immediately.
Self-Help Tools & Player Protection Features
Sitka Icav offers a range of tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly).
- Loss Limits: Define the maximum amount of losses you're willing to incur during a gaming session.
- Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing and how much you've wagered.
- Time-Out: Take a break from gaming by temporarily suspending your account for a period you choose (from 24 hours to 6 weeks).
- Self-Exclusion: Permanently or temporarily close your account if you feel you cannot control your gambling. Self-excluded players are banned from all gambling services.
To access these tools, log into your account and navigate to the Responsible Gaming settings. You can also contact our Customer Support team for assistance.
Support Organizations & Helplines
If you need help, remember that you are not alone. The following organisations provide free, confidential support for problem gambling in Ireland and internationally:
Ireland & UK
- GamCare: Free gambling support and counselling services
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (24/7, free and confidential) - GamStop (UK National Self-Exclusion Scheme): UK-wide self-exclusion programme
Website: www.gamstop.co.uk
Phone: 0800 197 8225 - Problem Gambling Ireland: Support and information for Irish players
Website: www.problemgambling.ie
International Support Services
- Gamblers Anonymous: Peer support meetings worldwide
Website: www.gamblersanonymous.org - National Council on Problem Gambling (US): Resources and referrals
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Gambling Help Online (Australia): Free counselling and support
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada): Information and support resources
Website: www.responsiblegambling.org
If You Need Help, Reach Out Today
Problem gambling is treatable, and support is available 24/7. If you or someone you know is struggling with gambling, please don't hesitate to contact one of the organisations listed above.
Your health and wellbeing are our priority. Seeking help is a sign of strength, not weakness. Free, confidential support is just a phone call or click away.
At Sitka Icav, we are committed to providing a safe and responsible gaming environment. If you have concerns about your gambling or need assistance using our responsible gaming tools, please contact our Customer Support team at any time.